Find us here and message the desk
This website is the brand catalogue for Moco de Gorila styling gel. We list the bottles, jars, and hold levels so you can see what we make. We do not sell gel directly. Use this page to see how to reach the desk behind the catalogue.
Send an email about the catalogue
Email is the only way to reach our desk. Use the address printed in the footer of this site. Write to us if you spot a wrong hold number on a page, find a broken link, or have a question about the four gel lines. We read every message about the catalogue content. There is no phone number, live chat window, or web form on this site. Send plain text by email and we will reply to catalogue questions as soon as we can.
Moco de Gorila1 Henkel Way
Rocky Hill, CT 06067
Letters reach us at this desk. It is an office, not a counter: there is nothing to collect here, no bottles on a shelf to look at and no address to send a parcel back to.
[email protected]
What our desk cannot change or look up
We do not run a shop, a warehouse, or a checkout. You bought your gel from a retail partner, so that retailer handles the payment, the parcel, and the delivery date. We cannot look up an order status, change a delivery address, cancel a purchase, or issue a refund. If your bottle arrived damaged or your parcel is missing, contact the retailer you paid. They have your order history and handle all customer returns under their own policy.
The maker postal address is not a shop
The street address on our site is the corporate office of the maker, Henkel, in the US. It is an office building, not a retail shop or a collection depot. No gel is sold there and no stock is stored on the premises. Do not post parcels or return bottles to that address. Parcels sent to the corporate office cannot be processed as returns, so always take order issues back to the retailer where you made the purchase.
For questions about the gel lines or site details, send an email to the footer address. For all order and delivery questions, speak directly to your retailer.
